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We
have dedicated Product Managers for each Principal/Product
group which we represent in India.
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We
have dedicated customer managers to handle a group of customers
located in a particular geographical area, who co-ordinates
the efforts of the Product Manager and the requirement of
the customer.
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our product managers / sales engineers are always on the
road (visiting and camping at customer site) |
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The
Product Managers are adequately trained on all technical aspects
by our Principals at their works. |
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by
visiting principal regularly & getting training, we are
effective in selling & serving (post-order) the customers,
we therefore minimize the involvement of our principals. |
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The
knowledge is then passed on to the customer and other sales
engineers. |
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We
invite principals to the customers facility for on-site training
& demonstration. |
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We
release advertisements in all leading industrial magazines,
participate in trade fairs and send mail shots. |
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We
have at many places, replaced our competitors' products. |
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We
collect information about competitors & local suppliers
to serve our principals and customers in a better way and replace
competitor products by explaining them about our quality &
services. |
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Regularly
update our Principals about new business and upcoming projects. |
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We
offer two purchase options to our customers i.e. in local currency
and US Dollars. |
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Keep
stock of our principals fast moving products in India to meet
urgent requirement of Indian Customers. |
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We
will order and make due/advance payment from our respective
office in New Jersey or Middlesex. |
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We
will also take care of all documentation, including export
documentation & letter of credit and we make payment to
our principals from New Jersey.
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